Consumer Rights and Information
In accordance with Texas law (HB 4224) and Section 181.105 of the Texas Health and Safety Code, Texas-licensed behavioral health providers are required to make the following consumer information publicly available. Clients may request access to their health records by contacting our office directly. Requests are processed in accordance with applicable state and federal laws. Our administrative team is available to assist with questions related to the request process. Please contact our office manager with any records requests in writing and send to kwhitburn@bluestarpsychology.
Consumer Concerns/Complaints
Providers at Blue Star Psychology are regulated by the Texas Behavioral Health Executive Council (BHEC). If you have questions or concerns related to a provider’s licensure, you may contact BHEC directly:
If you have concerns related to consumer rights or business practices, the Texas Attorney General’s Consumer Protection Division provides a way to submit a complaint:
This information does not change how your privacy is protected. Your privacy and confidentiality remain protected under existing state and federal laws, including HIPAA. This information simply helps clarify how to access records and where to turn if questions arise.
